Breaking New Ground in Patient Advocacy
Pathfinders Medical offers a unique suite of services dedicated to helping people find a better way to manage their health care challenges. Like many patient advocates, we provide information, strategies, and services designed to help you navigate the medical system. But we go a little further: we empower you, with proven knowledge and tools, to effectively manage the challenges on your own, so you don’t need to rely on us in the long term. That translates into faster, cheaper, and more productive services: enabling you to move on with your life.
We’re comfortable with, and even excited about, the potential that technology can bring to the medical encounter. While we believe there’s never a substitute for good provider-patient communication, we’re realistic about using new technologies to improve the patient experience, and we can help you utilize what’s out there to your advantage.
We think it’s important to connect you with experts, whenever possible, who have been patients themselves, so they understand exactly what it’s like to be on the patient side of the equation. This enables us to work as true intermediaries: to understand both the system of care we need to work in, but also the patient experience and all that it entails.
Many health care advocates focus on eldercare: we know that people of all ages need guidance and support, and we understand how different age groups use different kinds of services. We’re pleased to be one of the few agencies in the Bay Area that works with a number of younger clients.
Many of our clients come to us out of frustration with the way they’ve been treated by the medical system. We know that people who have uncommon medical presentations or require a higher level of service may face challenges in finding an empathetic response. At Pathfinders, we’re happy to help people who need more of our time: that’s why we’re here.
Pathfinders meets you where you are. We don’t proselytize or tell you what to do: instead, we listen to what you want and help you get it. If you’re interested in complementary care, we’ll support that in any way possible. If you’re into some “out of the box” thinking, or want to look at new technical solutions, we’ll help you explore those too. Our goal is to help you define what you want and make sure you get it.