Yes! Not only is this an important and underserved area of service, it’s also the one that’s closest to my heart. My biggest motivation for founding Pathfinders Medical stems from my personal experience: helping my own child deal with a difficult diagnosis. I can attest to the feelings of panic and the accompanying stresses that are inevitable when caring for a sick child. While my story has a happy ending, I’ve never forgotten the terror and loss of control that I felt during that time. Therefore, Pathfinders will always be committed to providing the best support possible to parents who are navigating the medical maze and making critical medical decisions for their children.
While it’s true that many of our clients are either seniors or the adult children who are helping them, we recognize that it’s all too common for illness to strike younger people. And while the ages and settings may be different, we know that the very same issues arise when parents deal with a child’s diagnosis. Parents need to make the decisions that promise the best outcomes for their children, to find the best health care providers to ensure optimal medical care, and to identify the right support systems to make the process as easy as possible. Therefore, Pathfinders can make an important difference by supporting the family to succeed in each of these critical steps.
Furthermore, our staff can tailor our services to fully meet the unique needs of parents. For example, our career coach can provide support in negotiating time off from work so as to be available at the hospital bedside. Or, we can assist parents in finding housing near the treatment center during the time the child is hospitalized. Our staff is flexible and ready to step in to accomplish whatever needs our clients may express.
Finally, Pathfinders can provide a partnership to families that are navigating the choppy waters that often arise in dealing with learning differences or school-based challenges. While these situations are not typically included under the umbrella of healthcare advocacy, we understand that parents who are dealing with these challenges experience feel a loss of control and related stress, and we believe we can apply our toolkit in order to identify solutions. In particular, our skills in mediation and negotiation make us uniquely qualified to work in this particular setting.
As always, the first step for parents is to call us and discuss how we can help. Our ability to personalize our services according to your individual needs is critical in determining the optimal approach for Pathfinders in assisting your family.