Pathfinders Medical is unique: while you might find some of these qualities in other companies, none of them incorporates the variety of services that we provide here, under one roof. We’re a special company, and here’s why.
We’re a team.
Pathfinders staff represents the entire spectrum of the health care community: physicians, advocates, social workers, mental health providers, and personal assistants. We understand that patients want to work with a team of helpers so that they can truly optimize their care. Since we have a variety of people to help you, we can craft an approach that covers whatever you need.
We utilize a holistic approach.
Pathfinders meets you where you are. We don’t proselytize or tell you what to do: instead, we listen to what you want and help you get it. If you’re interested in complementary care, we’ll support that in any way possible. If you’re into some “out of the box” thinking, or want to look at new technical solutions, we’ll help you explore those too. Our goal is to help you define what you want and make sure you get it.
We work with clients of all ages.
Many health care advocates focus on eldercare: we know that people of all ages need guidance and support, and we understand how different age groups use different kinds of services. We’re pleased to be one of the few agencies in the Bay Area that works with a number of younger clients.
We ARE you.
All of our staff members have been patients themselves, and they understand exactly what it’s like to be on the patient side of the equation. This enables us to work as true intermediaries: to understand both the system of care we need to work in, but also the patient experience and all that it entails.
We understand the virtual world.
We’re comfortable with, and even excited about, the potential that technology can bring to the medical encounter. While we believe there’s never a substitute for good provider-patient communication, we’re realistic about using new technologies to improve the patient experience, and we can help you utilize what’s out there to your advantage.
We use your experiences to make it better for the next patient.
We know that you are our teachers: so we listen to you, we learn from you, and then we go the extra step to inform medical providers about how they can make their work better. We’re proud to provide consultation and training to medical systems: our data can change the world.
We don’t think you’re “difficult”.
Many of our clients come to us out of frustration with the way they’ve been treated by the medical system. We know that people who have uncommon medical presentations or require a higher level of service may face challenges in finding an empathetic response. At Pathfinders, we’re happy to help people who need more of our time: that’s why we’re here.
Have a question about what we do? Call or email us: we’d love to help.